Please contact us in case of loss, theft or defect of your Library Card, StudentCard, PersonalCard, or GuestCard. Details on reporting and reissuing:
Library Card Lost
Reporting
Please notify our First Level Hotline immediately so that your library account can be (temporarily) blocked, preventing misuse by third parties.
Reissuing
You can apply for a new library card at one of our branch libraries.
StudentCard Lost
Reporting
Please notify our First Level Hotline immediately so that your library account can be (temporarily) blocked, preventing misuse by third parties. Additionally, inform the TUM Center for Study and Teaching about the loss of your StudentCard.
Reissuing
To obtain a replacement card, please contact the TUM Center for Study and Teaching. All details
Account Reactivation
Please come to one of our branch libraries with your new StudentCard so that we can unlock your account.
PersonalCard Lost
Reporting
Please notify our First Level Hotline immediately so that your library account can be (temporarily) blocked, preventing misuse by third parties.
Reissuing
A replacement card can be obtained by uploading your passport photo to TUMonline. Additionally, you must contact your responsible HR department. All details
Account Reactivation
Please come to one of our branch libraries with your new PersonalCard so that we can unlock your account.
GuestCard Lost
Reporting
Please notify our First Level Hotline immediately so that your library account can be (temporarily) blocked, preventing misuse by third parties.
Reissuing
A replacement card can be obtained by uploading your passport photo to TUMonline. Additionally, you must contact the TUM IT Service. All details
Account Reactivation
Please come to one of our branch libraries with your new GuestCard so that we can unlock your account.
