Please contact us in case of loss, theft or defect of your Library Card, StudentCard, PersonalCard, or GuestCard. Details on reporting and reissuing:
Library Card Lost
Reporting
Please notify our First Level Hotline immediately so that your library account can be (temporarily) blocked, preventing misuse by third parties.
Reissuing
You can apply for a new library card at one of our branch libraries.
StudentCard Lost
Reporting
Please notify our First Level Hotline immediately so that your library account can be (temporarily) blocked, preventing misuse by third parties. Additionally, inform the TUM Center for Study and Teaching(link is external) about the loss of your StudentCard.
Reissuing
To obtain a replacement card, please contact the TUM Center for Study and Teaching. All details(link is external)
PersonalCard Lost
Reporting
Please notify our First Level Hotline immediately so that your library account can be (temporarily) blocked, preventing misuse by third parties.
Reissuing
A replacement card can be obtained by uploading your passport photo to TUMonline. Additionally, you must contact your responsible HR department. All details(link is external)
GuestCard Lost
Reporting
Please notify our First Level Hotline immediately so that your library account can be (temporarily) blocked, preventing misuse by third parties.
Reissuing
A replacement card can be obtained by uploading your passport photo to TUMonline. Additionally, you must contact the TUM IT Service. All details(link is external)
